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Dishonour Process
Receipting Process It is important to keep your billing system up to date with Dishonoured Payments. Credit Card payments will never be receipted, as they fail on the spot. Bank Account payments may take two to three days to fail. In this case, the ...
Sold Property Process
Where the eNotices service identifies a name change against an assessment number from one submission to the next, it is regarded that the property has changed ownership and as such, delivery of notices for that assessment will revert to physical, ...
Proofing Process
Creating New Users
This section will assist you with creating new users. Note, for new bill payer users it is always best to assist them with their own self registration.
BPAY View
BPAY View Active User List This shows all Active BPay registrations. You may Search, Export, and Delete as needed. Deleted BPay Accounts cannot be reversed. This process must begin from the User in their online bank. Inactive User List This displays ...