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Dishonour Process
Receipting Process It is important to keep your billing system up to date with Dishonoured Payments. Credit Card payments will never be receipted, as they fail on the spot. Bank Account payments may take two to three days to fail. In this case, the ...
Registration Process
Sold Property Process
Where the eNotices service identifies a name change against an assessment number from one submission to the next, it is regarded that the property has changed ownership and as such, delivery of notices for that assessment will revert to physical, ...
BPAY View
BPAY View Active User List This shows all Active BPay registrations. You may Search, Export, and Delete as needed. Deleted BPay Accounts cannot be reversed. This process must begin from the User in their online bank. Inactive User List This displays ...
Annual Rollover
Annual Rollover This process only occurs for Weekly, Fortnightly and Monthly Direct Debits, which have an end date. The process is as follows When the Payment End Date occurs, no more payments are required, and the Schedule changes to Completed We ...