Account Activity Log

The Account Activity Log brings together multiple activity logs from different Forms Express systems to provide a clear view of your billing processes.

Included Systems

This platform brings together Activity Logs from eNotice Users, FlexiPay, Bill Archive, Bounce Reports and Job Processing.

Search for the Account Number to access information from various systems. Filtering can be utilised to reduce the information provided if required.

• Related Articles

• Automatic Account Grouping

  If the system identifies other notices in the database that feature exactly the same name and mailing address, it will regard these notices as being different properties belonging to the same individual or company and as such will automatically group ...

• Dishonour Process

  Receipting Process It is important to keep your billing system up to date with Dishonoured Payments. Credit Card payments will never be receipted, as they fail on the spot. Bank Account payments may take two to three days to fail. In this case, the ...

• Schedule Details

  Schedule Details This lets you access more information about each Schedule, and make changes as required. Note that all FlexiPay Schedule are stored against a User in the eNotice User list. This User may not be registered for Email Delivery, but the ...

• Bounce Report

  The Bounce Report can be accessed against the Jobs tab to view all bounces across the time listed in the search. It is also available on each Jobs page, to access just the bounces for that job. Bounces may be searched for using the categories listed ...

• User Overview

  Navigating Users Throughout the User pages, you can change the information you are viewing by choosing from the list at the top of every User page. This makes it easier to move from one area to the next. User Details This is first displayed upon ...