Account Activity Log

The Account Activity Log brings together multiple activity logs from different Forms Express systems to provide a clear view of your billing processes.

Included Systems

This platform brings together Activity Logs from eNotice Users, FlexiPay, Bill Archive, Bounce Reports and Job Processing.

Search for the Account Number to access information from various systems. Filtering can be utilised to reduce the information provided if required.

• Related Articles

• Dishonour Process

  Receipting Process It is important to keep your billing system up to date with Dishonoured Payments. Credit Card payments will never be receipted, as they fail on the spot. Bank Account payments may take two to three days to fail. In this case, the ...

• User Overview

  Navigating Users Throughout the User pages, you can change the information you are viewing by choosing from the list at the top of every User page. This makes it easier to move from one area to the next. User Details This is first displayed upon ...

• Schedule Details

  Schedule Details This lets you access more information about each Schedule, and make changes as required. Note that all FlexiPay Schedule are stored against a User in the eNotice User list. This User may not be registered for Email Delivery, but the ...

• eNotices Account Auto Grouping

  Automatic Grouping The eNotices registration process is usually initiated by the end user in possession of a notice which displays the eNotices reference number. If the system identifies other notices in the database that feature exactly the same ...

• Troubleshooting Guide: Why Was My Notice Not Emailed?

  This guide helps you determine why a notice wasn’t received by email. Follow the steps in order, and move to the next step only if the issue is not yet explained. Step 1 – Was the Notice Generated? Check the Delivery Method Report or Bill Archive. ...