Accessing FlexiPay
FlexiPay can be accessed from three different methods, all leading to the same payment option page.
Your Website
Should the customer access FlexiPay by directly typing in the URL, or from a link on your Organisations website, there will be no visibility of this customer yet. They will start at the first screen to enter their eNotice Reference Number.
QR Code
Scanning QR Codes skips this step, populating the eNotice Reference Number. They land on the second screen to enter their Mobile Number and Email Address to then continue to the main payment options page.
eNotices Link from Email or Website
For these customers, we already know their notices eNotice Reference Number and their Email Address and Mobile Number. The link presented on eNotices website and Emails will take them directly to choosing a payment option.
From the main payment page, all users follow the same experience regardless of where they started.
Related Articles
FlexiPay Overview
Overview This section covers the administrative view of FlexiPay. Navigation You may search for FlexiPay Schedules using the Notice Account Number, or the Users Email address. You may also Filter by Status, and Sort each column as required. When ...
Payment Methods
This only displays if your Organisation has FlexiPay. This will list any payment methods made available for FlexiPay. The User may choose to remove them should they wish.
Admin Dashboard & Processes
For more information on the Admin Dashboard, FlexiPay Types and Status, please access the Dashboard section of the knowledge base here FlexiPay Overview
Payments
This page will only be displayed if your Organisation uses FlexiPay. All payment schedules stored in FlexiPay, against this User will be displayed here. The User may nominate a new Payment Method, or Cancel their Schedule at any time. For more ...
Account Activity Log
The Account Activity Log brings together multiple activity logs from different Forms Express systems to provide a clear view of your billing processes. Included Systems This platform brings together Activity Logs from eNotice Users, FlexiPay, Bill ...