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Bill Archive - Major Update

Edit - Loading legacy notices is intermittently timing out, being worked on ASAP. 


The long awaited merging of our Bill Archive systems is now in place. You can now access all notices from the New (soon to be only) version of Bill Archive. The system will search notices from both platforms for you, and notices coming from the Legacy version will be marked as such. When opened, a PDF will be created, and copied into the new platform, creating a new version in the audit trail for the first time. 

We are aware the link to the Legacy platform is still in place, and not working. This is in place for 24 hours, to allow a quick rollback if required, but is scheduled for removal tonight (10/12/2025).
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