Recent Articles
Accessing Legacy documents in Bill Archive
This guide will show you how to use Bill Archive, now that we have decommissioned our Legacy service. The new service will access notices from Legacy Bill Archive for you, and move them into the New service as it goes. This typically applies for ...
FlexiPay Optional Service: Amount Outstanding
Overview Amount Outstanding is an optional FlexiPay service that displays the customer’s total owed account balance and allows them to make a one-off payment to clear that balance. This feature is not required for FlexiPay to operate. If your ...
Welcome Pack Overview
Overview The Welcome Pack is designed to provide an automated process for issuing new owners an easy option to move to email delivery. The process involves establishing a predefined email template for repeated use. You then can submit data files as ...
Welcome Pack Processing Guide
Things to note sending SMS
Here are a few key factors to note when sending SMS in the automated processing Data File Requirements SMS jobs must be submitted in a .csv file using this file structure ...